Privacy Policy

Effective Date: October 2025
Website: https://thaiinvestmentvisa.com

Thai Investment Visa (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the Personal Data Protection Act B.E. 2562 (2019) of Thailand (“PDPA”).

1. Scope and Application

This policy applies to all personal data collected through our website, online forms, email communications, and any related digital or offline interactions between you and Thai Investment Visa.
By using our website or providing your personal data to us, you acknowledge and agree to this Privacy Policy.

2. Personal Data We Collect

We collect the following categories of personal data:

(a) Information You Provide Directly

  • Full name, nationality, date of birth, and passport information
  • Contact details (email, phone number, address)
  • Employment or business information
  • Investment details relevant to your visa consultation
  • Supporting documents for visa eligibility assessment
  • Messages, inquiries, or communications you send us

(b) Automatically Collected Data

  • IP address and browser type
  • Device identifiers and usage logs
  • Cookies, analytics, and tracking data

(c) Sensitive Data

In limited cases, we may collect sensitive information such as criminal record certificates or health insurance details when required for visa processing. Such data is handled with your explicit consent and enhanced security.

3. Purpose of Data Collection

Your personal data may be used for the following purposes:

  • To provide visa consultation and advisory services
  • To assess eligibility and process visa or investment applications
  • To communicate regarding your inquiry or account
  • To improve our services and website user experience
  • To comply with legal and regulatory obligations
  • To send you updates or marketing materials (only with consent)

4. Legal Basis for Processing

We process your data under one or more lawful bases:

  • Contractual necessity – to perform services you request
  • Consent – when you voluntarily provide your data
  • Legal obligation – to comply with Thai immigration or tax law
  • Legitimate interest – to improve client experience and security

5. Disclosure of Personal Data

We may share personal data with:

  • Government agencies (e.g., Immigration Bureau, BOI, Ministry of Foreign Affairs) for visa processing
  • Professional partners (consultants, legal advisors, and accountants) assisting in your application
  • Service providers (cloud hosting, IT support, email marketing tools)
  • Financial institutions for payments or verification
  • Regulatory or judicial authorities when required by law

All third parties are contractually obligated to maintain confidentiality and comply with PDPA standards.

6. International Data Transfers

When data is transferred outside Thailand (e.g., for secure cloud storage or document verification), we ensure compliance with PDPA Section 28, applying adequate protection and contractual safeguards.

7. Data Retention

We retain your data only as long as necessary:

  • Visa or service-related records: up to 5 years after completion
  • Financial or compliance records: up to 10 years (per Thai law)

After the retention period, data is securely deleted or anonymized.

8. Data Security

We employ appropriate technical and organizational measures, including:

  • Encrypted digital storage
  • Access control and authentication
  • Secure servers and data transmission (SSL/TLS)
  • Regular audits and restricted employee access

9. Your Rights Under the PDPA

Under Thai PDPA, you have the right to:

  • Access – request a copy of your personal data
  • Rectify – correct incomplete or inaccurate information
  • Erase – request deletion when data is no longer required
  • Restrict – limit data processing in certain cases
  • Portability – receive data in a machine-readable format
  • Withdraw Consent – revoke prior consent anytime
  • Complain – lodge a complaint with the Personal Data Protection Committee (PDPC)

Requests can be made via the contact details below.

10. Cookies and Tracking Technologies

Our website uses cookies to improve browsing experience and analyze traffic.
You may accept or decline cookies via your browser settings.
For more details, please review our Cookie Policy (if applicable).

11. Marketing Communications

We may send newsletters or service updates if you’ve opted in.
You can unsubscribe anytime by clicking “unsubscribe” in the email or contacting us directly.

12. Third-Party Links

Our website may link to external websites (e.g., government portals, partner organizations).
We are not responsible for their privacy practices or content.

13. Updates to This Policy

We may amend this Privacy Policy periodically.
The latest version will always be posted on this page with an updated “Effective Date.”

14. Contact Us

For any privacy-related inquiries, data access requests, or withdrawal of consent, please contact:

Thai Investment Visa
📍 Address: Bangkok, Thailand
📞 Phone: +66 2407 1499
📧 Email: hello@thaiinvestmentvisa.com
🌐 Website: https://thaiinvestmentvisa.com